Important note: If the faders do not move, make sure that you have selected the correct fader bank on your iPad or iPhone. Navigate to the home screen on your Touchmix and verify that when faders are moved on the iPad or iPhone, they also move on the Touchmix.Select your device name from the list on the left, grant appropriate access control via the sliders on the right, and press the green ‘Save’ button at the bottom of the screen.On your Touchmix, Navigate to the Device List in the Remote Control menu via the following button presses: Menu > Remote Control. If there is no pop-up, please exit the Touchmix Control App, check your wireless network connection, and re-open the Touchmix Control App. If there is a pop-up that states, “You are connected”, press ‘Ok’. Navigate back to the Touchmix Control App.Important Note: Make sure that if you use the ‘Auto-Join’ setting for wireless networks, your TouchMix control network is the only Wi-Fi network set to ‘Auto-Join’. Navigate to iOS Settings and connect to the Wi-Fi network that controls your Touchmix.Additionally, avoid the use of any special characters. Important Note: Certain file names are reserved, so please do not utilize device names starting with AUX, CON, COM, LPT, NUL, or PRN. On the second pop-up, enter a name for the device, and press ‘Ok’, twice. On the first pop-up, Select ‘Allow’ to allow local network communication. Open the Touchmix Control App on your iPad or iPhone.Navigate to the App Store and download the latest version of the Touchmix Control App.In this case, you will want to press the ‘minus’ button next to the Touchmix Control App icon, press ‘Delete App’, and again press ‘Delete’. Important Note: If you press and hold the app icon for longer than 2 seconds, the app icons will begin to shake. You can do this by finding the app on your device screen, pressing and holding the app icon for 2 seconds, pressing ‘Remove App’, pressing ‘Delete App’, and again pressing ‘Delete’.
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